Finding the “Future State” for Processes and People

Merriam-Webster defines “disrupt” as: “to cause (something) to be unable to continue in the normal way; to interrupt the normal progress or activity of (something)”. When you consider the definition, facing “disruptive technologies” is a difficult way to make a living … being expected to quickly understand and assimilate those disruptive technologies seems like a nightmare job. Nevertheless those expectations rest squarely on the shoulders of Information Technology Management.

At the February meeting of the CMI East Bay CIO Roundtable, three “Disruptive Technologies” were presented and discussed with the CIOs. High level Executives from Nutanix, Mulesoft, and vArmour spent the morning’s session explaining their solutions and how those new solutions were being integrated into Enterprise Information Technology.

The enterprise depends upon the CIO and the I.T. Employees to vet and understand new technologies. More importantly, the enterprise expects the CIO and I.T. Employees to be able to select the proper technology solutions to invest in that will drive operating costs down and increase agility – while maintaining (or improving) service levels.

Understanding the new disruptive technologies, analyzing the various vendors, and selecting the best solutions for the company is an incredibly difficult challenge for I.T. Management. But after the Purchase Order is cut the hard work begins. Disruptive Technologies tend to be … well … disruptive by design. The disruption becomes valuable to an enterprise only when the proper people and process evolution is planned and successfully orchestrated.

Our recent experience in introducing Software-Defined solutions into the Data Center reinforces the idea that an enterprise is best-served to find a trusted partner to help refine the key areas of People and Process while effectively implementing the technology-based solutions. IT leaders see today that the technology available can clearly help improve agility and effectiveness. With Server virtualization, flash-based storage, cloud computing, software defined networks, storage virtualization, and software-defined everything – Enterprise IT has unprecedented opportunities for agility. To take advantage of these technologies IT needs to be transformed within the enterprise across each area: applications, compute, storage, and networks. Infrastructure modernization requires process change to be successful.

CMI has helped enterprises accelerate their transformation in order to effectively create a truly adaptable data center. We have found that it is vital to create a clear vision of the “Future State” for People and Process when investing in new disruptive technologies. We are past the age of installing I.T. assets and deep into the age of leveraging new technology solutions to drive significant organizational change. Need more? Click to contact us.